F.A.Q.

When will my order ship? 

Unless specified on a product, all orders ship in 3-5 business days. You will receive an email confirmation once your product has been shipped. 

How do I know if I am eligible for free shipping? 

Unless listed otherwise, free standard ground shipping is eligible to carts over $100 before taxes. 

Where do you ship to? 

At this time we only ship to Canada.

What forms of payment are accepted? 

  • Visa/MasterCard/American Express 
  • Apple Pay/Google Pay 
  • Shopify Payments

What is your return policy? 

If you are unsatisfied with your purchase, please contact our team at hello@slateandpearl.com. Our return policy is: 15 days after delivery for a full refund. Items must be in unworn and in the original packing. Slate and Pearl is not responsible for return shipping. 

Do you have a brick and mortar store? 

Our brand is available online though Shopify as well as in stores. To find a location that carries our collection near you, please email us hello@slateandpearl.com

Where are your products made? 

All of our products are manufactured in Toronto, Canada. We work with local artisans to produce high quality fabrics and garments.